Preparing for an NDIS audit can be daunting, confusing, and time-consuming. We provide the the support and guidance you need to ensure your business is audit ready.

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Overview of the NDIS Audit Process

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We provide a detailed breakdown of the NDIS verification audit process, ensuring you are well-prepared at every step.

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From the initial preparation phase to the final submission to the NDIS Commission, our guidance is designed to ensure your organisation not only meets but exceeds the audit requirements. The NDIS verification audit process is a crucial step in becoming a registered NDIS provider. Here’s an overview of the key steps:

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Preparation

 

Familiarise yourself with the NDIS Practice Standards, Code of Conduct, and other relevant guidelines. Develop and implement policies, procedures, and systems in line with these standards.

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Self-assessment

 

Complete a self-assessment against the NDIS Practice Standards. Identify areas of strength and areas needing improvement. Address any gaps or issues before the audit.

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Choose a registered auditor

 

Select an approved NDIS auditor from the NDIS Quality and Safeguards Commission’s list of approved auditors. The auditor should be independent and experienced in NDIS audits.

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Audit scope and planning

 

Collaborate with your chosen auditor to determine the scope of the audit, set dates, and gather necessary documentation.

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Audit

 

The auditor will interview staff, participants, and stakeholders, and review documentation, policies, and procedures.

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Audit report

 

The auditor will provide a report detailing their findings, including any non-conformities or areas requiring improvement.

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Address non-conformities

 

If non-conformities are identified, you’ll need to develop and implement a corrective action plan to address them within a specified timeframe.

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Submission to the NDIS Commission

 

Submit the auditor’s report and any corrective action plans to the NDIS Quality and Safeguards Commission for review.

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Commission’s decision

 

The Commission will review your submission and decide whether to approve your registration or require further action.

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Ongoing compliance and continuous improvement

 

Maintain compliance with NDIS Practice Standards, monitor your performance, and regularly review and update your policies and procedures to ensure continuous improvement. Be prepared for surveillance or reassessment audits as required by the NDIS Commission.

 

When it comes to an NDIS certification audit, remember that the specific steps and requirements may vary depending on the size and scope of your organisation, the services you provide, and your registration type.